Retail

As retailers shift online, technology itself can be a double-edged sword.

Consumers are confused by overcomplicated and capricious discount rules, while e-commerce platforms pump up sales during shopping festivals like 618 and Singles’ Day.

Shopee is concentrating on Brazil as its main market in Latin America, while other countries such as Mexico are part of an “asset-light” approach in the region.

E-commerce made up 20% of retail sales in Indonesia last year. Analysts say it could reach up to 40%.

A report by Euromonitor International further forecasted that retail e-commerce sales in the Asia Pacific would nearly double and reach USD 2 trillion in 2025.

Contradictions within the new tax code also make compliance challenging for many businesses.

Shopline has grown to provide services to over 250,000 SMEs in seven markets across Asia, including China, Vietnam, Singapore, Thailand, and Malaysia.

The 153-year-old conglomerate has been acquiring new-age internet companies that align with its vision of creating an online retail empire.