Food Delivery

A spate of tragedies reveal an industry in crisis.

More digital companies dump new businesses under government pressure.

Although group-buying has been around in China way before the COVID-19 pandemic, the sector enjoyed renewed popularity thanks to social distancing measures.

The tragedy calls attention to the lack of workplace protections and benefits for around 200 million gig workers in China.

Grab leads the market in Southeast Asia with a 49% share.

Naspers-backed food tech major Swiggy—one of the first Indian food delivery companies that was betting big on cloud kitchen—had to shut and relocate many of its non-profitable cloud kitchens in April.

Grab’s revenue jumped 70% year-on-year in 2020, supported by a strong food-delivery business.

On average, each of the 500 million users placed 34 orders in 2020.