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Chatbot conversations of the future: Q&A with Simon Ma, Freshworks Director and Regional Manager for ASEAN

Machine learning and AI developments have turned chatbots into advanced algorithms that can not only anticipate customer service issues, but also gather data and provide a personalized experience.

8 mins read
  • Updated security strategy calls for stronger response to disinformation campaigns.

    News

    Japan taps AI to defend against fake news in latest frontier of war

    3 mins read

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