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KrASIA

Melody Bay

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Melody Bay

Q&A

Chatbot conversations of the future: Q&A with Simon Ma, Freshworks Director and Regional Manager for ASEAN

Machine learning and AI developments have turned chatbots into advanced algorithms that can not only anticipate customer service issues, but also gather data and provide a personalized experience.

8 mins read
  • How will consumer demand change in the travel industry now that borders are reopening, and how will travel tech evolve accordingly?

    Q&A

    Post-pandemic travel tech: Q&A with Traveloka president Caesar Indra

    6 mins read