Staffless convenient store is a dead end, claims head of Chinese retailer Better Life

Wang Tian’s take on staffless convenient stores

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“Staffless convenient stores are a pseudo-proposition, it is leading to a dead end, no amount of innovation will make it work.”

                              – Wang Tian, chairman of Chinese retailer Better Life

Wang Tian has been the chairman and president at Better Life since April 13, 2011.Better Life is a Chinese retail conglomerate that includes department stores, supermarkets, and convenience stores. It is based in Xiangtan, Hunan Province. Tencent holdings and have bought a 6% and 5% stake in the retailer respectively as part of Tencent’s new retail strategy.