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Singapore’s food tech startup Eatsy now takes orders in Indonesia

Eatsy allows users to order in advance and arrive at the restaurant with their food ready for collection.

Photo by Quoc Trung on Unsplash

Eatsy, a Singapore-based restaurant ordering and payment app owner, announced its expansion into Indonesia today.

The Eatsy app allows users to order ahead food from their favorite restaurants without having to wait in line. In Indonesia, Eatsy will first focus on its takeaway feature, with quick-fix merchants. The platform is currently only available in Jakarta but Eatsy has promised to expand into more cities and bring hundreds of local restaurants onboard in the immediate future, according a statement by the company.

Eatsy was founded in 2016 by Shaun Heng with a mission to empower SMEs in the food and beverage industry, helping them gain a competitive edge by leveraging on existing technology infrastructure. According to Crunchbase, the company has to date raised USD 1 million in funding by East Ventures and Quest Ventures.

Eatsy has partnered with Grab-backed mobile payment platform OVO, allowing over 60 million OVO users to enjoy Eatsy’s solution. It has also integrated with mPOS platform Moka to help merchants manage their daily operations more conveniently.

Users simply need to sign up before ordering food from restaurant partners listed on the Eatsy app. Once users complete the payment using OVO, the app sends the order request to the merchant for preparation and the order will be ready for collection by the time users arrive at the restaurant.

Eatsy helps merchants to grow sales, increase operational efficiency, and reduce customer dropout rates because of long queues. By using Eatsy’s solutions, merchants can manage their orders online. This reduces human errors and prevents customer complaints and reimbursements. Eatsy also gives merchants the opportunity to connect with their customers in a more personalized way.

Eatsy said it has helped over 400 merchant partners in Singapore push their sales 1.5 times higher.