Best (NYSE: BEST) and Alibaba’s logistics arm Cainiao together have launched a logistics package service, allowing e-commerce vendors to send parcels directly from warehouses in China to their buyers in Malaysia and vice versa, according to a joint press release from the two companies on Wednesday.
The service, which covers customs clearance, sea freight forwarding, overseas warehousing and last-mile delivery, will streamline cross-border e-commerce and shorten shipping durations, allowing Malaysian consumers to receive parcels as soon as the next day upon customs clearance in Malaysia.
“With a direct logistics service, Malaysian SMEs can look forward to selling goods to China via the Malaysian Pavilion on Alibaba.com, while consumers in Malaysia will benefit from a better customer experience when buying from Chinese merchants,” said James Zhao, general manager of Cainiao.
This new move comes after Best, which counts Alibaba among its investors, launched express delivery services within Malaysia in July, following fast growth in Thailand and Vietnam.
In the second quarter of this year, parcel volume delivered by Best in Thailand increased by 95.3% quarter on quarter (QoQ) to approximately 10 million, while parcel volume in Vietnam increased by 54.3% QoQ to 5.75 million.
In China, Best held a 11.9% stake in the express delivery market in 2019 by delivering nearly 7.6 billion parcels.