Amidst the increasing demand for productivity improvements due to the gradual disappearance of labor dividends and rapidly changing market conditions, establishing agile IT capabilities has become essential for enterprises.
Recent developments in artificial intelligence, exemplified by the introduction of ChatGPT, are highly relevant in this context. With these recent advancements, AI technology has shown compatibility with robotic process automation and hyper-automation technology.
Relevant to these developments is Chinese enterprise AI company Cyclone Robotics. Founded in 2015, Cyclone specializes in hyper-automation products tailored to meet the operational needs of its clients.Rising operational demands and a dwindling talent pool are among the factors driving companies to consider adopting hyper-automations. According to Gartner, businesses may be able to reduce their operating costs by up to 30% by tapping into the benefits of hyper-automations and redesigning their operational processes.
Vincent Gao, CEO of Cyclone, stated that a common misconception about automation technology is the inevitable replacement of humans by robots. Gao shares a different perspective, suggesting that the relationship between automation and people is one of coexistence.
To align with changing market demands, Cyclone has expanded its solutions beyond RPA to incorporate AI, machine learning, and event-driven architecture. Among the various tools Cyclone has developed include an intelligent business process management software (iBPMS), integration platform as a service (iPaaS), as well as an array of low-code tools.
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Cyclone has also launched its AI-generated automation platform, known as AIGA for short. It combines large-scale models with RPA, meeting productivity improvement needs and establishing agile IT capabilities for its clients. AIGA can cater to the needs of customers with different IT maturity levels, and will be deployable across both B2B and B2C domains, providing enterprises with more intelligent “digital employees” and “digital assistants.”
Cyclone’s customers span various industries including finance, energy, e-commerce, healthcare, and manufacturing, among others. Besides the Chinese market, it is also operating in Southeast Asia, Europe, the Middle East, and North America. The company primarily serves medium and large enterprises, building a substantial clientele comprising the likes of China Post, BNP Paribas, and Volvo, among others from various sectors.
In July 2023, Cyclone completed an extended Series C funding round, raising around USD 40 million. This adds to its initial Series C round that raised USD 150 million in 2021, equaling a total amount of nearly USD 200 million—the highest funding amount secured to date by a single company in its industry. Cyclone will utilize the newly raised funds for R&D, resource integrations, and market expansion.